Customer Satisfaction Survey

Congratulations on allowing one of our agents serve you! Our company is happy we could help you in the close of your home.

So that agents can evaluate and refine their service, we would appreciate your comments and suggestions. Your opinion is important to us. Please help us by returning this form at your earliest convenience. Your comments will assure that your agent is providing the highest level of services available!

Thank you for your response.

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Please type the name of the Bertrand Realty agent who served you. *

How would you rate your agent on how your agent provided information? Please select one *

How would you rate your agent on how your agent kept you informed? Please select one *

How would you rate your agent on how problems were solved? Please select one *

How would you rate your agent on listening skills? Please select one *

How would you rate your agent on availability? Please select one *

How would you rate your agent on enthusiasm? Please select one *

How would you rate your agent on how easy your agent was to work with? Please select one. *

What did you like about working with your agent? *

Would you refer your agent to others? Please select one. *

May your agent use you as a reference? Please select one. *

What areas could your agent improve on? *

What services would you like to see your agent add? *

How would you like your agent to continue communication? Please select one. *

Your Comments: *

May your agent add your comments as a testimonial on promotional material or website? Please select one. *

If your agent may use your testimonial, how may your agent show your name? If you answered yes in the previous question, please select one. *

Name *

First

Last

Phone Number *

Email *

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Thank you for participating in this survey. Your answers will help your agent improve service to others.